Tech Posts

How To Setup Configure and Troubleshoot Plantronics Voyager Focus UC B825

Setup Configure and Troubleshoot Plantronics Voyager Focus UC

The Plantronics Voyager Focus UC B825  is arguably one of the best business Bluetooth Stereo headsets available right now. The headset can connect to two devices simultaneously and can switch between the two Bluetooth profiles seamlessly. The device also comes with a charging station which as the same suggests, charges the headset. In addition to that, when the base charger is connected to a PC or a laptop, you can update the device firmware though the Plantronics Hub software. All in all, the device is easy to setup and most of the end users will not go beyond its basic functionalities. However, if you are stuck anywhere in the initial setup, this post should help you. In this post, we are going to talk about how to setup configure and troubleshoot Plantronics Voyager Focus UC. Read along to know more.

Note: If you buy something from our links, we might earn a commission. See our disclosure statement.

Also Read Our Review of the Plantronics Voyager Focus UC B825

Setup Configure and Troubleshoot Plantronics Voyager Focus UCSetup Configure and Troubleshoot Plantronics Voyager Focus UC

First, we will talk about setting up and configuring the headset. Once the headset is unpacked, follow the steps below to do the initial setup.

  • Fully charge the Plantronics Voyager Focus UC B825 headset. Even though the device does have some charge out of the box, it is highly recommended to fully charge it before first use.
  • The headset has a 5 level LED indicators which indicate the current charge. Ensure all 5 LED lights are lit up before initial usage.
  • The headset comes with a pre-paired USB adaptor which when connected to a PC or MAC will automatically connect to your headset.
  • If you want to connect your headset with a Smartphone, Tablet or any other Bluetooth compatible device, then you would need to manually pair the device.
  • Additional call controls need to be configured using the Plantronics Hub software.

Once the initial setup is complete, you can start using the headset right away. Plantronics claims that using the USB Bluetooth gives you a better sound & voice experience when compared with a direct connection. In our review of the Plantronics Voyager Focus UC B825, we did not find much difference between the two modes. However, this may vary based on individual perspectives. Next, we talk about connecting the Plantronics Voyager Focus UC B825 to a PC. Here are the steps below:

  1. Insert the Bluetooth USB adapter into an available USB port on your laptop or PC.
  2. Pairing is confirmed successful when you hear “pairing successful” on the headset and the USB adapter LED is solid blue. As indicated in the picture above.
  3. Optionally, your Headset call control can be customized by installing the Plantronics Hub for Windows and Mac. This will enable headset control (answer/end and mute) functionality.

You can download the Plantronics Hub software for Windows PC here and for Mac from here.

How to Configure BT600 USB adapter to a Windows PC

When you use the high-fidelity Bluetooth USB adapter, it comes ready to take calls. If you want to listen to music, then you will need to configure your Bluetooth USB adapter (Using the Hub Software). Here are the steps below:

BT600 USB Settings for PC

  1.  To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select Plantronics BT600, set it as the Default Device and click OK.
  2.  To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >
    Communications tab and select the desired parameter.

BT600 USB Settings For Mac:

  1. To configure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound.
  2. On both the Input and Output tabs, select Plantronics BT600.

Updating the firmware of the Plantronics Voyager Focus UC B825 headset

In order to check, download and install new firmware updates, you would need to download and install the Plantronics Hub software for Windows PC or for Mac from hereOnce installed, run the application to check for any device updates. Here are the screenshots below for your reference.

Plantronics Voyager Focus UC B825 Softphone Compatibility List:

The default software profile is set to Lync and Skype for Business. However, the headset supports a wide array of different Enterprise VOIP softphones. Here is the list:

  • Avaya Aura Agent Desktop
  • Avaya Communicator
  • Avaya Communicator for Microsoft Lync
  • Avaya IP Agent
  • Avaya IP Softphone
  • Avaya one-X-Agent
  • Avaya one-X-Agent Communicator
  • BroadSoft UC-One
  • Cisco IP Communicator
  • Cisco Jabber
  • Cisco UC Clients
  • Cisco Webex Client
  • Microsoft Skype for Business (Default)
  • NEC SP350
  • ShoreTel Communicator
  • Skype
  • Swyxlt
  • Windows Media Player
  • iTunes

Note: You can change the profile only though the Plantronics Hub software.

We hope that this post on how to Setup Configure and Troubleshoot Plantronics Voyager Focus UC was useful. If you need any clarifications or have suggestions, please feel free to drop us a comment below in the comment section. Cheers!

Affiliate Disclosure: is a participant in the Amazon Services LLC Associates Program. As an Amazon Associate we earn from qualifying purchases.

What's your reaction?

In Love
Not Sure

You may also like

Comments are closed.

More in:Tech Posts