The Plantronics Voyager Focus UC B825 is arguably one of the best business Bluetooth Stereo headsets available right now. The headset can connect to two devices simultaneously and can switch between the two Bluetooth profiles seamlessly. The device also comes with a charging station which as the same suggests, charges the headset. In addition to that, when the base charger is connected to a PC or a laptop, you can update the device firmware though the Plantronics Hub software. All in all, the device is easy to setup and most of the end users will not go beyond its basic functionalities. However, if you are stuck anywhere in the initial setup, this post should help you. In this post, we are going to talk about how to setup configure and troubleshoot Plantronics Voyager Focus UC. Read along to know more.
Note: If you buy something from our links, we might earn a commission. See our disclosure statement.
Also Read Our Review of the Plantronics Voyager Focus UC B825
Table of Contents
First, we will talk about setting up and configuring the headset. Once the headset is unpacked, follow the steps below to do the initial setup.
Once the initial setup is complete, you can start using the headset right away. Plantronics claims that using the USB Bluetooth gives you a better sound & voice experience when compared with a direct connection. In our review of the Plantronics Voyager Focus UC B825, we did not find much difference between the two modes. However, this may vary based on individual perspectives. Next, we talk about connecting the Plantronics Voyager Focus UC B825 to a PC. Here are the steps below:
You can download the Plantronics Hub software for Windows PC here and for Mac from here.
When you use the high-fidelity Bluetooth USB adapter, it comes ready to take calls. If you want to listen to music, then you will need to configure your Bluetooth USB adapter (Using the Hub Software). Here are the steps below:
In order to check, download and install new firmware updates, you would need to download and install the Plantronics Hub software for Windows PC or for Mac from here. Once installed, run the application to check for any device updates. Here are the screenshots below for your reference.
The default software profile is set to Lync and Skype for Business. However, the headset supports a wide array of different Enterprise VOIP softphones. Here is the list:
Note: You can change the profile only though the Plantronics Hub software.
We hope that this post on how to Setup Configure and Troubleshoot Plantronics Voyager Focus UC was useful. If you need any clarifications or have suggestions, please feel free to drop us a comment below in the comment section. Cheers!
Comments are closed.