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How to Fix WiFi Calling Issues – Troubleshoot on iOS & Android Phones

How to Fix WiFi Calling Issues - Troubleshoot on Android Phones

If you are looking to fix WiFi calling issues on your iPhone or Android phones, check out the steps below to resolve it quickly.

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WiFi calling is an excellent choice when it comes to indoor phone calls, especially in remote places with poor network connectivity. It can be a great choice if you are looking for a perfect high quality calling even when you have nonworking cellular connectivity. However, there may be a few cases where you would find that there are a few issues that may prevent you from having access to the right quality of performance in terms of WiFi calling.

WiFi Calling – What is it?

How to Fix WiFi Calling Issues - Troubleshoot on Android Phones

WiFi calling, as the name itself should be self-explanatory, is an option to make calls even without using the subscribers 4G cellular network. It has been considered to be a blessing in disguise for those situations where due to poor mobile coverage, your cellphone reception may not be working optimally, as expected.

The WiFi calling functionality has been one of the features that have been around for a long time. The services like Facebook, WhatsApp, and other apps have been using the WiFi calling function on an Android or iOS device. However, Android and iOS devices have begun offering WiFi calling services as built-in functionality. That would mean you will not need to use any third-party application or other assistance for accessing the WiFi calling feature.

What issues can affect the WiFi calling?

Well, there may not be any specific reasons to ascertain the occurrence of an issue with your WiFi connectivity. Android smartphones offer seamless connectivity when it comes to WiFi calling. However, iOS devices have been found to develop the problems after a recent update.

Let us check out a few options to resolve the WiFi calling issues across both Android and iOS devices.

Android devices

Recently, a few users reported that Samsung Galaxy S9 and S9+ faced a few issues concerning the WiFi calling functionality. We did not find any reports of similar issues affecting your Android devices. However, if your device is suffering from the same problems, you may be able to find the fixes outlined here working effectively in these cases as well.

Method 1 – Turn WiFi calling as the default option

The Android device is designed to switch to cellular networks and WiFi as per the availability. There are a few cases that it may fail to do so. In such situations, it may be a great idea to force it not to use a cellular connection.

Make WiFi calling your default calling option. Here is how you would be able to do it –

  • Launch the Settings option on your Android device.
  • Turn on your WiFi connection.
  • Tap on More Connection Settings
  • Open WiFi Calling and select WiFi preferred.

This should work right away. If it does not, you can turn on the option for Never Use Cellular Network.

Method 2 – Eject SIM card and Turn off WiFi calling

In many cases, a simple reboot should resolve most of the issues. You can use a similar option in case of WiFi calling problems as well. However, opt for a slightly altered option to reboot your device.

Here are the preferred steps –

  • Do not just reboot your phone using the Restart option on your phone.
  • Switch it entirely off.
  • Use the SIM Ejector to remove the SIM card.
  • Swipe the SIM card clean enough.
  • Switch the phone on without the SIM card.
  • Turn on WiFi calling on the phone when it switches itself on.
  • Switch off the phone once again.
  • Insert the SIM card

Switch on the device and your WiFi calling issues should now be resolved.

Method 3 – Check Router Signal issues

You may be moving too far from your WiFi router. This can make your phone lose connectivity. Check if your phone is facing the same problems. You can now check if the issues and check if relocating the router can also address the issue.

You can check the connectivity with another smartphone, if available, to rule out the possibility of the problems with your smartphone. Upgrading your router is yet another excellent option you can opt for. In some cases, the electronic devices in the vicinity can cause connectivity issues. Check if your Android device is facing any sort of interference from other devices in the region.

Method 4 – Clear all the saved WiFi networks

The WiFi settings on your phone may have developed issues. Clearing the protected systems on your phone can resolve the problems, and reconfiguring your systems can also address the issues on your phone.

Here are the steps you can follow –

  • Tap on the Settings icon on your phone.
  • Scroll down to the Connections option.
  • Launch the WiFi settings option on your phone
  • You should find a list of saved networks.
  • Tap and hold on each of them and forget each of those connections.

The idea behind this trick is to avoid the possibility of a rogue network you may have added. Once all the systems have been removed, you can ad the safer and trusted networks one by one with ease and simplicity.

Method 5 – Use the Reset Network settings option

You r device may have downloaded and installed a series of network settings over the years of usage. There may be a few missed settings, or a few of them may be corrupted. Resetting them can resolve most of the network connectivity issues.

Here are the steps involved in resolving the issues –

  • Launch your Android Settings.
  • Tap on the network and Internet
  • Tap on the three-dot menu on the top right corner.
  • Tap on Network Settings reset option.
  • You may need to authorize either password, pattern, or fingerprint depending upon the settings on your phone.

That should do it, and your network settings will reset to default.

Do note that the parameters outlined in this compilation are based on the Samsung Galaxy S9. Please be aware that the settings may be slightly different on the individual devices and regions. Check your device for specific options.

iOS devices

The latest iOS 12 has been one of the exciting opportunities in terms of functionality and features. However, we have found that it has also affected the WiFi calling function on your phone. Check out the best options in this context and check if it resolves the issues in your case.

Method 1 – Turn off and on the airplane mode

Turning off the Airplane mode and then turning it on can solve the problems in some cases. The Airplane mode can help you turn off and adjust the connectivity issues on your phone.

Turn off the Airplane mode using the path – Settings >> Airplane Mode. Wait for a while and turn it back on. Check if the issues have been resolved.

Method 2 – Switch off Mobile Data

Turning off the cellular connectivity can help your device go to the WiFi connection automatically. Make sure you are not using the mobile data connectivity when you are using the WiFi calling…

You can turn off the cellular connection by going into the Settings >> Cellular button. You can even consider the option of opting for the Control Centre.

Method 3 – Reset Networking Settings

This is yet another excellent option for taking care of the WiFi calling issues, just as in the case of Android devices, resetting the Network settings can be an excellent option for your needs. As in the case of Android, these steps will help you get rid of any of the connectivity issues with ease.

Follow the path Settings >> General >> Reset >> Reset Network Settings, and your problems should be resolved.

A few other options that should help you address the issue would include updating the iPhone Subscriber settings. Please note that this step would be helpful only in the case of some specific network carriers like Sprint.

The Concluding Thoughts

Well, those were just a few options that should be helpful enough in resolving a few WiFi Calling issues you may be facing on your Android and iOS devices. Check out the steps we have discussed here and check which of the steps, as in the above tutorial, prove to be useful.

WiFi calling is indeed a valuable and beneficial option available on an Android or iOS device, and resolving the issues affecting your WiFi calling may be one f the most important tasks you would want to undertake.

Also read:

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