How to Resolve and Fix UltraNav Trackpoint and Touchpad Issues
Most of the Trackpad issues are either related to the software/drivers or due to low quality hardware. It could also be simply due to the presence of particles or moisture on the trackpad. The trackpoint is specific to the IBM/Lenovo Notebook PC’s which are not normally found on other competitor devices. In this post I am going to talk about how to resolve and fix UltraNav Trackpoint and Touchpad Issues.
Step by Step Troubleshooting to Resolve Touchpad issues:
Step 1: Check the EFI/BIOS Settings to verify:
- Turn on the Power button on your ThinkPad
- Press F1 a couple of times to enter the EFI System Setup
- Use Arrow Keys to select the Config menu and then Keyboard/Mouse
- Now, Check to verify and ensure that both TrackPoint and TouchPad are set to Enabled.
- In order to save and exit, Press F10, and then press the enter on your keyboard to select yes to Save configuration “changes and exit now“
Step : 2 Check that your touchpad is enabled from the settings option.
- Use a mouse or keyboard to Click the Start (
- Then Go-To Devices and Select the Sub-Menu “Mouse & Touchpad“
- Click to Select and Open the option which says “Additional Mouse Options“
- Check and verify if the Touchpad Option is enabled or not.
- Click on the Settings option and check for sensitivity settings.
- Ensure you have Light Touch settings in order to make the touchpad more responsive.
Step: 3: Check the Device Drivers from the device manager to see the device is installed.
- Click the Start (
- Open Device Manager and Search for “Pointing Devices“
- Ensure that the Synaptics Pointing device is installed.
Hopefully that solves your issues. Good Luck!
Official Lenovo Site: https://support.lenovo.com/in/en/documents/ht080227